Customer Service Representative

Company: Courtney Rogers State Farm
Location: West Linn
Posted on: November 7, 2024

Job Description:

We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities:

--- Identify common customer issues and bring them to the attention of the team
--- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
--- Interact with the sales lead to maintain and improve service and product knowledge
--- Respond to customer inquiries, product and service questions, and customer complaints
--- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction


Qualifications:

--- Must possess exemplary interpersonal skills, communication skills, and active listening skills
--- Must have graduated high school, received a G.E.D. or equivalent
--- Previous work in a customer-facing position


About Company:
Our organization, Courtney Rogers State Farm, is located in Beaverton, Oregon. We also have a second location in West Linn, OR. We help customers protect what they value most and help them plan for a solid financial future. We are a full-service Insurance Agency offering several products and services such as:

AutoHomeCommercialLifeHealthRetirement PlanningBank products

Keywords: Courtney Rogers State Farm, Portland , Customer Service Representative, Sales , West Linn, Oregon