Technical Solutions Engineer - ManageEngine

Company: Zoho
Location: Portland
Posted on: April 2, 2025

Job Description:

Technical Solutions Engineer - ManageEngineManageEngine is the IT management division of Zoho Corporation. With over 280,000 customers across the world, ManageEngine is a recognized leader in the IT management space. We've been witnessing phenomenal growth and to keep up with the demand we are doubling down on our hiring to build a world-class team. Learn more at Please note, this position is only available in:Qualifications

• An understanding of network architecture, Windows, Linux and Mac administration, and how enterprises run their networks.
• An understanding of how the help desk operates in an organization.
• Experience with SIEM platforms.
• Knowledge of Microsoft technologies Active Directory and Exchange.
• Experience with ManageEngine solutions is an added advantage.
• Maintain excellent relationships with ManageEngine customers by applying superb customer service and technical skills.
• Collaborate and advise ManageEngine product development teams on the customers' expectations.
• Articulate the value of business software to prospective customers via email, phone, webinar, seminar, trade shows and other methods to ensure clients' effective use.
• Understand and love technology, and have the desire to learn more.ResponsibilitiesOur top performers don't let their job title or responsibilities restrict their contribution to the company. Responsibilities are not restricted to:
  • Master multiple software products - this is ongoing.
  • Field customer calls, understand their requirements, and provide solutions to their business needs.
  • Demonstrate a product's capabilities to prospective customers.
  • Attend shows and events for ManageEngine.
  • Showcase your domain knowledge with ManageEngine products in webinars and online seminars.
  • Respond to support questions via email, chat and phone.
  • Collaborate with multiple teams (product development team, sales, etc.).
  • Available to travel up to 50% of the time, including some international travel.Salary and BenefitsThe salary range for this position is $90,000 - $150,000 per year. Permanent employees are offered a full suite of competitive benefits, including medical, dental, and vision insurance as well as a company-sponsored 401k.Zoho, the parent company of ManageEngine, offers competitive and compelling benefits, including generous medical, dental, and vision coverage, employer-sponsored 401k, generous PTO, among other perquisites.Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.Successful applicants undergo a standard background check and demonstrate eligibility to work in the United States.Zoho USA is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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Keywords: Zoho, Portland , Technical Solutions Engineer - ManageEngine, IT / Software / Systems , Portland, Oregon