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Restaurant General Manager - Jackrabbit Restaurant & Bar at The Duniwa

Company: Hilton
Location: Portland
Posted on: August 13, 2017

Job Description:

Job Description:

Portland's newest hotel, The Duniway, is looking for a General Manager to oversee Jackrabbit Restaurant and Bar! This exciting new restaurant features an innovative cuisine from San Francisco Chef and "Top Chef Masters" winner Chris Cosentino. The artfully designed menu focuses on local ingredients, and the extensive beverage program is built on a base of 60 gins from around the world and a full compliment of wines and beers centered around the bounties of Oregon and the Pacific Northwest. If you're looking to be a part of an amazing company and an exciting new concept, this could be the perfect fit! What will I be doing? A Restaurant General Manager is responsible for coordinating the activities of the outlet's staff to deliver quality product and service to restaurant, lounge and room service customers. Specifically, you would be responsible for performing the following tasks to the highest standards: * Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlets. Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department. Plan and administer a training and development program within the department which will provide well-trained employees at all levels and permit advancement for qualified employees interested in career development. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments. * Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurants such as receptions. Maintain rapport with all departments and attend relevant meetings. Regularly review and evaluate the degree of customer acceptance of the individual restaurant service to recommend to management new operation and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment. * Move throughout facilities and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency. Participate with the chef in the creation of attractive and merchandising menus designed to attract a predetermined customer market. * Maintain profitability of outlets to support overall hotel operation. Achieve top line revenue results to ensure annual budgets are met. Responsible for budgeting, forecasting manpower guidelines in conjunction with Director of F&B and Director of Finance. Develop Private Dining Room sales package to ensure maximum occupancy of PDR's thru Marketing Plan and local sourcing. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures. Develop food & beverage marketing strategies and promotions, including holidays and special events. * Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system. * Supervise, coach and monitor the performance of the Assistant General Manager, Bar Manager and Assistant Manager. What are we looking for? EDUCATION High school diploma required. College degree in hotel/restaurant management or culinary school education preferred. EXPERIENCE Minimum 4 years experience as a Restaurant Manager, including knowledge of fine and casual dining, and beverage operations required. Experience in a first-class medium-large hotel with multiple outlet operations preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance (specific standards available). SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. * Knowledge of food and beverage industry, current market trends and federal, state and local laws pertaining to the hospitality industry, i.e., OSHA, Oregon Liquor Control Commission, Department of Health and Sanitation regulations. * Ability to access, understand and accurately input information using a moderately complex computer system. * Abi

Keywords: Hilton, Portland, Restaurant General Manager - Jackrabbit Restaurant & Bar at The Duniwa, Hospitality & Tourism, Portland, Oregon

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